Context
TTMLMB (Mobifone) needed a comprehensive software system to manage variable investment costs across multiple units, ensuring transparency, accuracy, and efficiency in cost planning, allocation, and reporting. MetaApp was selected to design and deploy this system.
Challenges
- Manual and fragmented process for managing cost plans from headquarters down to units
- Limited ability to track project-level cost allocation and execution progress
- Lack of automated KPI monitoring to evaluate staff performance and warn delays
- Difficulty in generating multi-dimensional cost reports (by plan level, department, partner, etc.)
- Inefficient document management with scattered paper-based records
Solution
MetaApp built a centralized Investment Cost Management System with the following key features:
Cost Planning & Allocation
- Manage cost plan assignments from the corporation to the center, and from the center to units
- Enable units to register their cost execution plans
- Manage project lists and cost usage across units
Cost Rules & Control
- Define cost allocation rules across project phases and execution steps
- Establish workflows for document handover between lead units, Planning Dept. (KHĐT), and Finance Dept. (PKT)
- Integrate KPI monitoring to track task progress, staff performance, and issue alerts
Reporting & Forecasting
- Multi-criteria reports by 10-level cost plan (KHCP), task groups, departments, specialists, and partners
- Estimate budgets for new projects using reference costs from similar work
Digitalization & Archiving
- Digitize and store all related documents, approvals, and meeting minutes
Results
- Centralized Cost Management: Unified workflow from HQ → Center → Units
- Transparency & Accountability: Clear rules for cost allocation and document processing
- Performance Monitoring: KPI-based progress control with alerts and staff evaluation
- Smart Reporting: Flexible and multi-level reporting for decision-making
- Digital Transformation: Full digital archive replacing scattered paper records
Success
The system empowered TTMLMB – Mobifone to transform investment cost management from a manual process into a digital, controlled, and transparent workflow, improving efficiency, accuracy, and governance across all levels.